Responsible Gaming
Introduction
At Star Casino, we believe that gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We're committed to promoting responsible gaming practices and supporting the wellbeing of our players.
Remember: The house always has an edge. Only gamble with money you can afford to lose, and never chase losses.
Age Verification
By accessing Star Casino, you confirm that you are at least 18 years of age (or the legal gambling age in your Australian state or territory, whichever is higher). Gambling is strictly prohibited for minors. If you are underage, please do not proceed.
Warning Signs of Problem Gambling
Problem gambling can develop without warning. Please check if you recognise any of the following signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding gambling: Being secretive about the time or money spent gambling
- Increasing bets: Needing to bet more to get the same excitement
- Loss of control: Unable to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Gambling interferes with work, study, or family
- Financial strain: Borrowing money or using savings to gamble
- Mood changes: Feeling anxious, irritable, or depressed when not gambling
- Relationship problems: Gambling causing conflict with loved ones
If you recognise any of these signs, seek help immediately.
Self-Help Tools
Star Casino provides tools to help you stay in control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose per session or day
- Reality Checks: Receive regular reminders of how long you've been gambling and how much you've spent
- Time-Out: Temporarily suspend your account for a cooling-off period
- Self-Exclusion: Permanently or temporarily exclude yourself from gambling
To activate any of these tools, contact our Customer Support team or adjust your account settings directly.
Support Organisations in Australia
If you're struggling with problem gambling, professional help is available and free:
Gambling Help Online
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858 (free, confidential, 24/7)
Services: Counselling, support groups, and information for problem gamblers and their families across Australia.
Other International Support Services
If you're accessing this site from outside Australia, the following organisations provide support:
- United Kingdom: GamCare | GamStop
- Canada: Responsible Gambling Council
- United States: National Council on Problem Gambling
Take Action Now
If you or someone you know is struggling with problem gambling, please reach out for help today. Problem gambling is treatable, and support is available.
Contact Gambling Help Online on 1800 858 858 (24/7, free and confidential) or visit their website for additional resources.
Your wellbeing is our priority. Gamble responsibly.